2 Way SMS Appointment Confirmation
Confirming appointments is one of the most important and yet often overlooked tasks to ensure your business is as profitable as possible. Confirming all your appointments can dramatically reduce no-shows, allowing you to book other clients and increase each employee’s productivity. Seriously though, who has the time to call and try to contact all your appointments? Statistics show that 96% of text messages will be read. This is where Insight two-way SMS Text Messaging can save you time and virtually eliminate no-shows. | • Send One Way & Two Way SMS appointment confirmation to your clients. • Automatic status update once confirmation is received & view received replies from clients. • Dramatically reduce no-shows to increase productivity and profits. Send them directly to your No shows. • Your messages will always be delivered (no spam filters to go through.) • Save time and money compared to confirming appointments over the phone. • Free up the phone line for booking new appointments. • SMS's from 13c with no contracts or use by dates.
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SMS Marketing
Use Insight to send quick and easy SMS messages to your clients helping to drive more business to your salon and increase client loyalty. Use the Insight marketing features to direct your marketing toward clients that meet a specific criteria and then have Insight send them a short, directed message using SMS and their mobile phones. Insight SMS Marketing is simple, powerful, much faster and less expensive than postal mail and it won’t be filtered out by email spam filters. For a few cents per message you can keep your clients coming back and spending their money in your business. | • Track your SMS credit balance. • SMS credits never expire. • SMS's from only 13c • No contracts • Keep your clients informed with your latest offers and discounts. • Increase client retention. •Send a SMS to all clients or filter your clients by:
• Birthdays, Anniversaries, Age Groups, First In Dates, Last In Dates, By Gender, Referred By, etc. • Top clients are and how much they have spent with you on all Products & Services by services etc. • Referred Clients. • Sales of Products, Services, Tanning, Packages, Series, Gift Cards etc. • To clients with and without future appointments. • To Cleints by Postcode, Names, Gender, Age Category and client categories.
• Receive replies from clients via SMS |
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Email Marketing
Insight professional has a built in HTML email template that allows you to setup and design your own newsletters and marketing promotional templates. |
The benefits are that you can embed images and text without interruption and send professional looking communication emails in bulk to your clients.
This is an extremely powerful and cost effective tool used to stay in touch with your clients and keep ahead of your competition.
Send an Email to all clients or filter your clients by:
• Birthdays, Anniversaries, Age Groups, First In Dates, Last In Dates, By Gender, Referred By, etc. • Top clients are and how much they have spent with you on all Products & Services by services, products, males, females and/or.
• Sales of Products, Services, Tanning, Packages, Series, Gift Cards etc.. • With and without future appointments. • Postcodes, Names, Gender, Age Category and client categories.
Please note: You will require a business grade broadband connection to use this feature please contact our sales rep for more information.
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Client Accounts
| The professional also allows you to setup client accounts. Your clients will be able to make their payments in the future. Important for high end sales that are paid over a specific time frame. It can be received for positive and negative account tracking.
• Take deposits for services and products.
• Create permanent discounts to clients for services and products. (Great for senior citizens)
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Loyalty Points
Introduce Insight loyalty points to your clients rewarding them for purchasing your products and services and remaining a loyal client. | Once enabled, Insight will automatically keep track of your client’s points total based on transactions. Then those points can be redeemed anytime by your clients on both products & services or just products or services.
Insight Loyalty Points can be customized to your salon as:
• Setting points to each $ spent for services sold. • Setting points to each $ spent for products sold.
• Setting points to each service for redemption. • Setting points to each product for redemption. An example of point collecting is that each $1 spent at your salon is equal to 1 point. Point redeeming can be setup depending on your different service/product prices such as a $25 Service = 250 points. |
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Multi-Part Appointments
Multi-Part Appointment allows you to group services and book those services at the one time with different staff members handling parts of the appointment. | Commonly used by hairdressers with colour services that need processing time and /or an assistant handling the cut or the finishing part of the appointment.
• Create services with a Primary, Technical, Processing and Finishing Times. • Create a Multi-Service Set Up & specify the certain employee to complete the Technical or Finishing parts of a service performed by an assistant. i.e. Apprentices
• Add as many Multi Part blocks as your services requires. • Create special times for your employees for the Multi Part services. |
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Commission Schedules
Allows the business owner to give bonuses to staff if certain criteria of product or services sales are achieved, either in percentage or flat amount. The benefits are an integral part of your business to retain staff member that over perform against others and seen to take more roles and responsibility throughout their employment | • Unlimited product & service commission "schemes" means you can have a different one for each employee if necessary • Unlimited commission levels for each "scheme" allowing for higher commission percentages as sales levels increase • Product or service commissions can be based on gross sales or net profit • Product commissions can be based on the total value of products sold or the percentage of products sold in relation to total service sales
• Add as many Multi Part blocks as your business requires. • Create special times for your employees for the Multi Part services.
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Payroll & Time Clock
Designed for salons that are currently using the manual payroll system. Insight payroll allows you to setup your employees working hours, pay rate and overtime rate and superannuation after setting up your employees. Insight payroll then will produce a report or pay slip containing relevant taxes amounts withheld and net pay to employees.
The Time Clock allows employees to clock in and off. | • Time clock feature to track actual hours worked.
• Hourly wage and overtime wage for each employee. • Salary can be paid weekly, bi-weekly, semi-monthly, or monthly.
• Gross pay can be calculated as salary plus commission or you can choose to pay the higher value of salary or commission • Unlimited "special" deductions for each employee.
• "Special" deductions can be a fixed dollar amount or a percentage of the calculated gross pay
• Calculate payroll for any date range you specify.
• Compensates for edited invoices/time clock entries from previous payrolls
• Summary reports for each payroll period list pay for all employees
• Detail report lets each employee know exactly how their pay was calculated
• Year end report for filing tax forms with the government.
Please note that Insight Payroll does not integrate with the Insight QuickBooks Integration Add-On. |
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Advanced Reports
Insight Professional contains a further 12 more main reports to streamline your business. | • Employee Utilization
• Appointment Statistics
• Projected Income From Appointments
• Pre-Booking
• Account Transactions
• Time Clock
• Payroll
• Average Sales
• Time Of Day Sales
• Time Of Day Production
• Time Clock Modifications
• Accounts Receivable Report For more information on reports please visit  |
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Package Booking Wizard Advanced
The Package Booking Wizard in our Professional version allows you to select date ranges instead of just a specific date in the Standard version. The Professional has the addition of nominating specific days i.e. Monday through to Sunday when the client would like to make the booking. |
The advanced version will save you even more time booking your packages with fewer clicks of the button. • Book multiple services as packages.
• Create special packages for Anniversaries, Mothers Day, Valentine's Day and other special occasions.
• Add any important notes to the package.
• Book packages quick and easy!
• Choose Client, Package, and qulified employees. (Insight can choose the qualified employee for you automatically)
• Nominate specific dates, times and days.
• Automatic booking times.
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Self Employed Manager
The Self Employed Manager allows a qualified member of your salon that want to utilize their own ABN. The scenario is ideal where they are leasing a room, chair or paying a percentage of sales of products or services back to you. |
Insight tracks all transactions and allows you to produce reports for each self employed member nominating the amount owing based on your initial discussions.
• Create Base Rental & Billing Periods
• Add service and product commisions.
• Track services and products sold by the Self Employed.
• Self Employed can track thier own Gift Cards and Cash Draw Management.
• Self Employed can be treated as thier own Company and ABN. |