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Standard

Standard

Standard: For salons that only require the basic features.

Appointments

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Appointment scheduling is an extremely important part of the Insight system. We spent over a year developing this feature to ensure that it was as easy to use as the rest of Insight. Our scheduling system is simple, fast and extremely flexible.

View your entire day on one screen
• 10 day view mode with full booking capability. • Wizards to help you book packages and standing appointments.
• Quick-Repeat function for booking multiple services for the same client.
• Colour coding for different types of services.
• Status bar for requests/non-requests as well as checked in or not.
• Can book appointments with ‘assistants' performing part of the service.
• Services can be set to automatically book a resource (room, chair, etc.) to eliminate conflicts. • Drag & Drop appointment moving.
• Re-schedule employees from the appointment screen.
• Quickly book breaks for any reason.
• Appointment confirmation function to verify dates & times with each.
• Book appointments in 5,10,15, 20 and 30 minute intervals.

Walk In Manager

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Insight's Walk In Manager helps track all your walk in customers on a first come first serve basis improving front desk efficiency. Ideal for Hair salons that do not use an appointment book. Insight dentifies which clients are waiting, which are being served or whether they are part of a family.

• Track Walk In Time.
• Track Served Time.
• Filter Walk ins by Time, Name, Status & Family.
• Add new Clients, exisiting Clients & Family members.
• Serve & Check Out clients directly from the Walk In Manager.

Sales

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The sales module ties all of the clients, employees and inventory sections together. Check-in and check-out can be done in seconds since most of the information is recorded at the time of booking the appointment.

• Touch-screen compatible
• Supports barcode scanners, receipt printers & cash drawers.
• One button “check-in” loads all services booked for the selected client.
• See client names, items on invoice and payment methods all on one screen.
• Allows for more than one employee per invoice
• Allows for multiple clients on one invoice to accommodate families, groups, weddings, etc.
• Easily sell and redeem gift cards / gift certificates
• Discount any/all items on the invoice by dollar amount or percentage.
• Multiple payment methods can be used on one invoice.
• Tracks cash taken out of the drawer for incidental purchases.
• Automatically updates client history and inventory upon completion.
• Tracks discounts, edits, voids, and cancelled sales to stop employee fraud.

Clients

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Your clients are the heart and soul of your business. Insight keeps track of all your clients so you can find any one of them in seconds. This area of the program was designed to give you all the information that you need to go that extra mile.

• Deactivate clients that haven’t been in for a while and still be able to access their history if you need it, even recover them easily if they come back!
Validates name, address, phone, email, gender and age group information.
• Birth date, anniversary, first and last service dates as well as dollar value spent by client for both services and products automatically updated.
• Comments can be set to “pop up” automatically when booking an appointment and/or entering a sales invoice for the client.
• Keep unlimited photos for each client with notes for each photo.
• Referral tracking from advertising sources or existing clients.
• Unlimited number of service history entries.
• Automatically stores date and time of service as well as all professional products used to provide the service.
• Tracks all purchases of products, services and gift certificates.
• Displays a list of all past, future and “no-show” appointments.
• Accurate tracking of tanning packages and sessions.

Employees

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Security of your data is a critical issue for any business. Insight makes it simple to control who can perform various tasks and also makes it easy to find each employee’s strong areas as well as areas they need to improve on making it simple for you to get the most out of your employees.

Comments can be attached to each employee on reports.

• Specify which employees should appear on

appointment sheet.

• Setup flexible rotating work schedules for as many weeks as you need.

• Setup individual meal breaks / coffee breaks for each employee.

• Can set up a personal assistant to help with parts of a service/treatment.

• Can adjust service eligibility, booking times, and prices to charge for each individual employee/service.

• Secure passwords to track the actions of each employee.

• Set up privileges to specify who can perform

various tasks.

• Set up report privileges to indicate specific reports that each employee can view.

• Very detailed system access area, where you take control of which staff member can view which area.

Services

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Insight makes it easy to list, sell and manage your services whether it will be a single, multi-part or a package of services, it really is quite unique.

Put each service in a department (Hair, Aesthetics, etc.) and category (Cuts, Colours, Manicures, etc.).
• Unlimited different price levels so that different employees can charge different amounts for the same service.
• Can assign resources or rooms to be booked along with the service.
• Can specify which employees are qualified to perform a particular service and which ones are not, which prevents appointment booking mistakes.
• Automatically ask for professional products used at time of service (for specific color formulas)
• Choose from over 100 Colour codes for each different service.
• Combine services into packages that are easy to book.
• Service description message for recording special details of the service and service warning messages for recording medical /allergy alerts.

Tanning

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Insight allows for all types of specialised tanning services to allow total flexibility for any business providing UV or spray tanning services. Set up all your tanning packages based on number of minutes, number of sessions or unlimited. Packages can be set to expire whenever you choose or not at all.

Put each tanning service in a department category (Tanning, UV and Spray) and the time for each tanning service
• Can assign UV beds to each tanning service. • Add usage messages and warning messages attached to the tanning services.
• Choose from over 100 Colour codes for each tanning service.
• Create different types of packages from unlimited package type, per minute package type and session/series package types.
• Enable package expiry dates from purchase date, from first redemption, on a specific date and never expires.
• Tanning timer manager supporting T-Max tanning beds and management system.

Packages

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Use the Package Booking wizard to walk you through the seven easy steps to booking a package of services. In only a few seconds, Insight will list all of the available times when the services can be provided and allow you to choose the time that works best for your client.

The package booking wizard is a quick and easy way to book multiple packages with ease.

Book multiple services as packages.
• Create special packages for Anniversaries, Mothers Day, Valentine's Day and other special occasions.
• Add any important notes to the package.

Products

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The Insight Inventory module will track all of your retail and professional products easily and accurately. It also tracks your vendors, categories, product lines, and even prints barcode labels if necessary.

Put each product in a department (Hair, Beauty,

etc.) and category (Shampoo, Skin Care, etc.)

• Retail inventory tracking linked to sales so that on

hand quantities are automatically updated

• Track order level, on order, back ordered and

received dates.

• Setup special promotional sale pricing for

individual products with start and end dates which

automatically discounts.

• Can generate a barcode number automatically or

use the one already printed on the package

• Automatically order a fixed number of a product

when the quantity reaches a certain level or order

whatever is required to bring the on hand value

back up to a specified level.

• Keep a photo for each product for easy

identification.

• Product Usage messages for recording special

instructions.

• Product Warning messages for recording medical/

allergy alerts.

Reports

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Insight incorporates over 50 different reports to help you manage your business. Insight Reports were designed to improve staff performance, cash flow and business growth.

The reports categories are:

· Sales Reports

· Appointment Reports

· Client Reports

· Inventory Reports

· Employee Reports

· Management Reports

· Graphs

Detailed report descriptions can be found here

Marketing

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Communicate with your clients via Mail & Phone with client details at your fingertips.

• Track Birthdays, Anniversaries, Age Groups, First In Dates, Last In Dates, By Gender, Referred By, etc.

• Export all your voluble client information to a

Database (dbf), Text File (txt) or Excel File (xls) for

easy mail merging of all your Letters, Postcards,

Stick-on Labels etc.

• Find out who your top clients are and how much

they have spent with you on all Products &

Services.

• Setup your very own VIP Rewards Club and track

Referred Clients name and date Gift/Reward given.

• Keep track of which brands of products are selling and from which suppliers.

• Track your Gift Certificates or Series /Sessions of

Service that are Sold.

• Use the pre-booking report that allows you

to identify which employees are utilizing and

maximizing a pre-book and which are not.

• Track your clients’ retention to see how often your

clients are returning to your salon.

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